Ethocyn Skincare has partnered with ReCharge Payments to offer a discounted subscription program for our products.
The subscription discount offer requires a minimum 3 order commitment (you can set each order to deliver every 1 to 4 months)
You may cancel your subscription at any time after the 3 order period ends. If you created your subscription account by mistake, or need to speak with us before the three order mark, please send us an email.
You can customize and update your product and delivery settings inside your online account.
Security is our top priority. Payments powered by ReCharge are processed in a secure PCI-compliant environment to the highest industry standards.
If you have a question that we have not answered below, please contact us.
How to view, edit or cancel your subscription
Managing your subscriptions: Once inside your account, select the top left button manage subscriptions.
- Delivery Schedule will allow you to view/edit the next (6) upcoming shipments you will be billed for.
- You can skip shipments by selecting the skip button (this action will only skip that particular shipment. It will not cancel your subscription).
- To edit charge date, product quantity, payment information and shipping address select edit.
Canceling your subscription:
- Go to the subscriptions section.
- Select cancel below actions
- You will be asked to select a reason for cancelling
- You will be given the option to provide additional comments
- Proceed to select cancel my subscription. (you can re-activate your account 60 days after cancellation)